SM Entertainment has offered a formal apology after Red Velvet’s manager received much criticism for his attitude and behavior toward fans of the girl group.
On May 10, a representative of SM Entertainment shared, “It is true that the man seen in the video is Red Velvet’s manager. With this incident, we would like to express our sincere apology to the fans. We will make a strong effort in training [our managers] so that something like this does not happen again.”
Earlier, on May 8, a fan-taken video of the Red Velvet members on the way to their car following the “Music Bank” broadcast on this day became a hot topic, not because of the group, but due to the manager’s harsh behavior.
In the video, the manager could be seen and heard continuously yelling at the fans that had been waiting outside for the girls to finish up the music show broadcast. At one point, he also curses at the fans, even getting physical, as he holds them back or pushes them out of the way.
After this video spread online, fans and netizens began to criticize the manager, pointing out that the fans were not posing a serious threat to the members’ safety. This has become quite an issue, especially due to the fact that this incident occurred after the manager of SME labelmate EXO was fined at the end of last month for physically assaulting a fan.