[Lemon Head]

well i just got spammed by someone by text messages and ive been charged for them. i called tmobile and they said i have to pay for it and theres nothing they can do. so i was like w/e can u at least help me from preventing this from happening again? and theyre just like theres nothing we can do. wtf? so i asked them if someone who has the unlimited txt msg plan can just spam someone without a plan at all randomly and they have to pay for that?! and theyre just like yeah. wtf??!!!!?!!?!

[BloodPrincessShiroto]

Even if that person spammed you with text messages t-mobile can't do anything about it. You can call t-mobile customer support and ask them to block the number for you or you can even go down to t-mobile and change your number. You're responsible for the text messages you recieve or send. If you break the contract with them you'll have to pay the $500 to cancel the service.

I get text's from people I don't know all the time and even phone calls if you let them know they have the wrong number they usually stop calling and texting you. If you get a cellphone you have to deal with that, but I just got a text message plan so it doesn't cost me.

I've never had problems with t-mobile and when I have problems with the people in the stores I just call customer support and they get it worked out for me.

[finding forever]

yeah, there's nothing you can really do.. cause they wouldn't know if it was really spam or not.

i sent and recieved a lot of messages, so i signed up for the plan 400mgs for only $5.. which is a really good deal considering cingular charges 200mgs for $5

and 500 msgs is A LOT, i never even went over 300

[4ever_sweet]

It's not just T-Mobile, all plans are like that.

Only way is to block text messages. So before you actually receive them, you can decide to receive it or reject it (thus saving you cash).

[ichiban]

eh i used to get random spam texts when i had tmobile. Haven't seen any since i switched to cingular.

[malevolent.]

yeah, there's nothing you can really do.. cause they wouldn't know if it was really spam or not.

i sent and recieved a lot of messages, so i signed up for the plan 400mgs for only $5.. which is a really good deal considering cingular charges 200mgs for $5

and 500 msgs is A LOT, i never even went over 300

400 messages is not a lot. I had the 400 msgs plan for 5 months. My uncle noticed I also go over so he changed my msg plan to the 1000 mgs plan.

[4tang]

tmobile sucks bc they always drop my calls T_T

[kenzie05]

I never like T mobile so i dont care XD

[aznsweetie143]

I just got unlimited texting.

It's like, $10 a month.

I guess that would be better than having to pay $1095732906628937501262012, from someone sending you a bajillion texts.

---

Dude, we did that to my friend... She was charged like... $0.05 for each text message, so all my friends got together and send her lots of messages. I think the bill was over $500.00. She yelled at us so much... ==;; It was funny though.

[malevolent.]

Unlimited for Tmo is $15. And what you did to your friend was f-cked up.

[Xarthan]

Unlimited for Tmo is $15. And what you did to your friend was f-cked up.

agree'd, that's not what friends do to each other.

[Jangoon]

wow.. yeh i dont even use text messaging.. hah.. maybe once a month.. <__> hah!
i use t-mobile and i dont think they sux though.. its not ur fault or tmobile's its just the evildoer's fault xD

[KHANNIENOVA]

I like TMobile, it's pink

[kenna]

Now I have a nightmare story with T-mobile. (i'm still fighting with them about this)

So as some of you may know, T-mobile has been promoting this new feature on their calling plans called "my-favs".

Since the person I talk to the most on my phone is someone out of the network, I thought that it would be a good idea for me to switch my plan over to my-favs. So I called T-mobile on 1/27/07, which was the last day of my billing cycle. The customer representative said, "well in order for us to activate the my-favs plan, we're going to have to backdate it to the first day of the billing cycle, 12/28/06". I was fine with that...so it was activated.

Ok. So far so good.

A few days later, I checked my text message balance by dialing #674# and it said "15 additional messages used". Now this type of balance should not occur on my account because I have a text messaging package that gives me unlimited text messages for 9.99/month. Of course I called t-mobile to find out what happened and the customer service representative told me that the change in my calling plan had automatically kicked off my text messaging plan because my text messaging plan was a grandfathered plan that t-mobile no longer offered. I asked her to reinstate my unlimited text messaging plan and she said "okay, I can do that for you"

So far so good.

A few days later, I checked my text message balance again and it said "67 additional messages used". I was upset that the change that the representative promised me didn't go into affect yet so I called them again.

This is where it turns into a nightmare.

The customer service representative I got this time, was confused as to why the text messaging package did not reinstate and would not reinstate when she tried. She put me on hold for about 5 minutes and came back on the line with an explnation that went something like this, "My supervisor looked into your problem and we found out that myfavs is not compatible with the unlimited text message package that you used to have on your account and unfortunately we are not able to reinstate it back onto your account"

Here, some of you may be thinking.. "okay get over it you lost your unlimted text message package...so what?"

BUT....rewind to the beginning of this story where my change was backdated to 12/28/06. The text messaging option had been taken off on the backdated date 12/28/06, therefore, every single text message i had sent in the past month had been charged per message.

HOW THE F*** do they expect the customer to know the ins and outs of the compatibilities of their service plans when the so-called 'supervisor' didn't even know what was going to happen to my account????

And what kind of plan change gets backdated a whole month on the last day of the billing cycle??????????

[fullmetalpuma]

Yes, t-mobile does suck indeed. The only people I talk to on my cell is my family and girlfriend (both have t-mobile so with mobile-2-mobile, i never receive additional charges). So there are only two numbers that are shown on my billing statement. I get a bill one month claiming i owe them $400 when on the statement it obviously states that i only speak with t-mobile subscribers. What did the t-mobile rep have to say?
"Uh, are you sure these are t-mobile subscribers?"
"Yeah, it's only written on the statement 100 times."

[KhmerGuy231]

A few days later, I checked my text message balance again and it said "67 additional messages used". I was upset that the change that the representative promised me didn't go into affect yet so I called them again.

This is where it turns into a nightmare.

The customer service representative I got this time, was confused as to why the text messaging package did not reinstate and would not reinstate when she tried. She put me on hold for about 5 minutes and came back on the line with an explnation that went something like this, "My supervisor looked into your problem and we found out that myfavs is not compatible with the unlimited text message package that you used to have on your account and unfortunately we are not able to reinstate it back onto your account"

Here, some of you may be thinking.. "okay get over it you lost your unlimted text message package...so what?"

BUT....rewind to the beginning of this story where my change was backdated to 12/28/06. The text messaging option had been taken off on the backdated date 12/28/06, therefore, every single text message i had sent in the past month had been charged per message.

HOW THE F*** do they expect the customer to know the ins and outs of the compatibilities of their service plans when the so-called 'supervisor' didn't even know what was going to happen to my account????

And what kind of plan change gets backdated a whole month on the last day of the billing cycle??????????

I feel you on this one. I'd go and kick some ass. lol. Yeah, T-Mobile sucks, whenever I went out of state, it roamed. Piece of crap!! Roamed in Vegas, what crap is that. lol

[erure]

If you don't open the text message, you don't get charged for it. Just delete it without looking at the message ^^;;

[danbi]

just complain to tmo they will fix it or give you half credit they
should its not in your control, also tell them you have no idea who this is,
and you never even talk to a person with their number.
its with every phone company now so dont worry!

i like tmo only because i like their phones, and works great at my place, work, fiances, and the mall that i go too!
plus i dont worry about the text message or anything everything i have is unlimited, from messages, im, picture message video message, i think its worth it . but dont get me wrong i still pay a pretty penny at the end of the month

i think u need to call customer care and get a newbie
keep calling them.. until someone feels bad for you! good luck!

[tis a wonderful life]

so long as you don't open the text then it's fine. i usually just delete them and i don't get charged. only when i read them do i get the charge.

[youre sexy <3]

i dont think its just t-mobile
i think that applies with any other carrier that charges for receiving texts..
but i have unlimited. so i dont have to worry [: