Helio Phone Service - soompi forums

Helio Phone Service and phones

#1 pikapika

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Posted 18 June 2007 - 02:25 PM

im thinking about switching but im not sure~the ocean is pretty sexy but i wanna get more information before i decide

is anyone under helio? hows the service? how are the phones?

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#2 butterflyeffect

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Posted 18 June 2007 - 02:29 PM

I want a Helio too, but I heard the service is crappy.
or did it get better?

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#3 xKrNbAbOx

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Posted 18 June 2007 - 09:59 PM

go to cnet.com and read about it there! :3 i love that website!

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#4 DKYang

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Posted 19 June 2007 - 06:21 PM

QUOTE(リズ * @ Jun 18 2007, 06:29 PM)

I want a Helio too, but I heard the service is crappy.
or did it get better?

Which service?

From what I've read. Customer Service = still sucks (but that depends on who you get and what problem you're having) and the coverage service depends on your area.

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#5 klx13

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Posted 20 June 2007 - 11:23 AM

Check reviews on CNET or other tech review websites. Also check their coverage area to see if it'll work well in your area. One of my friends uses Helio (he's from Cali, lives in Boston). I have no clue if it's good or not, but it must work decent enough for him to keep the phone & service here in Boston.

#6 aznxkpx88

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Posted 21 June 2007 - 07:55 PM

personal experience really good connection but i guess it depends where you are but no problems as of yet i would say up there with verizon. phones are great but i guess its a bit pricey

#7 aaandy

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Posted 21 June 2007 - 11:48 PM

They use Sprint and Verizon Networks.

I've heard that Helio's customer service is crappy but is getting better since people are complaining. Other than that, the all in deals are hard to beat. Use this promotional code on the website "B2BYMOD" if you decide to get the Ocean. No activation fee, $75 off the phone, $15 off the first four months, and 1 month free TV Set.

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#8 joonage

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Posted 22 June 2007 - 12:47 AM

Hmmm ... how long does that promo last???

I want to get the Ocean ... looks nice ...

except I'm stuck with T-Mobile for another year ... ahhhh ...

#9 aaandy

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Posted 22 June 2007 - 07:56 AM

^ I'm not sure so the sooner you use it the better haha.

BTW apparently Helio is charging users if they want to use youtube...

#10 Guest_aaclove;_*

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Posted 25 June 2007 - 04:48 PM

try waiting for a year or two -- by then, most of the glitches may be smoothed over.

#11 rawrjensherex3

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Posted 25 June 2007 - 09:21 PM

i currently have a helio,
the looks of the phone are reallyyy nice!
but the connections service is really bad for me. sometimes, it just hangs up on the other person and i end up calling them again. i usually don't get service wherever i go.
just a few days ago, the screen inside my phone cracked. how? it was in my bag, and it just cracked. O_O;;;
maybe its just me? idk

#12 carrotcake

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Posted 26 June 2007 - 09:48 AM

I was thinking about getting a Helio too, mainly because I have a Verizon and if I go international, it probably won't work very well. Does a Helio use a sim card? So if I go to Vietnam, can I put a sim card in and use it?

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#13 hpnotiq

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Posted 27 June 2007 - 08:57 PM

^ Helio's phones are CDMA. CDMA = no sim card.

Anyways, I just got Helio a few days ago after being with Verizon for 4 years.
So far, I love it. The service is great in my area (with Verizon it always disconnected when I used it in my neighborhood). I've never been disconnected. Plus I love how the internet is very fast. And unlimited texting & internet? Who's going to hate that? Oh & it has Korean! I used to use Sky phones with Verizon cus I wanted to text in Korean, but since I have the Korean Ocean, no problem.

So basically, I LOVE it.

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#14 dogs7268

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Posted 28 June 2007 - 04:40 AM

wow, i just looked at the plan for helio..and i love it
what sites do you use and how fast does it load? is it like the full internet pages you see on your computer, or just a dumbed down cell phone version?
can you use any messaging services like aim, msn?

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