Its a laptop you can't unplug it.
Call hp brace yourself because I had really miserable luck with it. They are fast though take pics before you send it out You will need a new screen. The line is damage to the LCD connection. There are 1280 wires across the top, 800 down the side. 1 of the 1280 broke. Possibly because of how you open the laptop lid.
it's a laptop
and HP customer service STINKS.\
ive called before, had NO help because 1)they couldn't speak english 2) it took them 30 minutes to look my name up/ look up information 3) basically read the manual to me, which was of NO help so i ended up researching the web for about an hour or two and tried diff. solutions on my own.
are u serious i need a new screen? im in colllege and i cant afford to not have a laptop for even a day O_O all my papers and notes are in there........ oh no...