Posted 10 May 2008 - 05:59 PM
GAH. i felt like i could've prevented this. i totally saw everythign in slow motion as it hit the ground and everything. oh, the traumaa
so. i tried turning it on and there's little cracks on the top right hand corner of the screen. i tried plugging it into my computer and there's no problem with it but i just can't view it on my lcd screen.
i called best buy and they said they'd have to send it out for at least 30 bucks to LOOK at it. and then they'd tell me the price for the repair. i'm assuming it's going to be some big bucks because it's the screen..-__-..
I also tried chatting with a Sony representative since their phone support was closed and he said I'd have to send it in.
is there any way I can get some professional help without sending to Sony and getting a ridiculous repair price but also getting decent service?
I just want to be able to view my screeeeen T_T
I can't really buy another one beacuse I got this camera a few months ago for my birthday. and all i konw is that it was pretty expensive..
My "Limited Warranty" hasn't expired yet but I don't think they'll cover for it since I dropped it...Can anyone help me on the warranty?
I'll include the warranty just in case anyone needs it.
QUOTE
Limited Warranty This warranty does not cover customer instruction, installation, set up adjustments or signal reception problems.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the Product, including the antenna. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by Sony to service the product. This warranty does not cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses or batteries). This warranty is valid only in the United States
Proof of purchase in the form of a bill of sale or receipted invoice which is evidenced that the unit is within the Warranty period must be presented to obtain warranty service.
This warranty is invalid if the factory applied serial number has been altered or removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
It is your responsibility to backup any data, software or other materials you may have stored or preserved on your unit. It is likely that such data, software, or other materials will be lost or reformatted during service and SONY will not be responsible for any such damage or loss.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a service contract with the Sony Partnership within 90 days of the date of sale, the limitation on how long an implied warranty lasts does not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the Product, including the antenna. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by Sony to service the product. This warranty does not cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses or batteries). This warranty is valid only in the United States
Proof of purchase in the form of a bill of sale or receipted invoice which is evidenced that the unit is within the Warranty period must be presented to obtain warranty service.
This warranty is invalid if the factory applied serial number has been altered or removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
It is your responsibility to backup any data, software or other materials you may have stored or preserved on your unit. It is likely that such data, software, or other materials will be lost or reformatted during service and SONY will not be responsible for any such damage or loss.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a service contract with the Sony Partnership within 90 days of the date of sale, the limitation on how long an implied warranty lasts does not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
^ they didn't have pics of the screen in my camera color but that's basically how it looks like.
thanks guyssss.
my life suckssssssssssss-_______-
EDIT: the sony representative guy said that since i have my warranty, i should be fine.
EDIT 2: i called geek squad and they said it shouldn't be fine: my warranty shouldn't cover accidental damages.
EDIT 3: i chatted with another representative guy and he said it isn't covered...
UGH
