[★JIYONG's GF]

I don't know what happen, my desktop become black (no icons/wallpaper/toolbar/start) with only one "documents" window.

I can restore the icons, wallpaper, toolbar... etc everything back to normal when I go to task manager, end the "explorer.exe" and start "explorer.exe" again. However once I off the computer and on it back, it's back to the black screen.

Anyone knows how to stop it like... forever???

Pls help me! If I don't get this fix soon, my dad will kill me

Oh and can someone tell me the reason why it's like that? Is it a virus or anything? I went to google search and realise that some people are having the same problems. However I can only find the task manager solution thing.

PLS HELP ME!!

[wOo[FIN.K.L]]

Most likely spyware/adware/malware if ending explorer.exe does the trick, as this closes all unnecessary programs, which may be spyware/adware/malware. Go download a free trial version of Ad-aware or Malware Byte's anti-Malware, do a scan, see if the problem persists, and post back your results

[★JIYONG's GF]

Uh... where do you DL them? I searched them in google but... =.= it's very weird lolz

[I Cook With A Flashlight]

Uh... where do you DL them? I searched them in google but... =.= it's very weird lolz

Not all problems are malware related. But it doesnt hurt to scan. I also assume that you are on a Windows OS.

Download Malwarebytes Anti-Malware and save it to your desktop. You can get it from here: http://www.besttechie.net/tools/mbam-setup.exe
If you can, be connected to the internet.
While setting up, dont change any of the default settings.
Make sure that Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware are both checked and finish. The program should be updating now.
When it is done, Be on the scanner tab and click "Preform Quick Scan" and if it asks to select a drive, make sure all the drives are selected and scan. When its finished, it will say The scan completed successfully. Click 'Show Results' to display all objects found. Click Okay to the message and click Show Results button and make sure all the problems have a check by them. Then remove.

If Malwarebytes ask to reboot the computer, do so because it could have found a file difficult to remove. Malwarebytes may make changes to your registry to help with the removal process so if you got any real-time protection on and it sees the program, allow it to run.

The logs shows you what you have. You can then rescan in Full Mode. Be sure to update the program again by pressing the Update tab and clicking Check for Updates.

This program also works in safemode but it is intended to be used in normal boot mode.

[★JIYONG's GF]

THANKS! I'll post my results later
It's scanning now!