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How Should You Act Towards A Sales Person?

#1 User is offline   G4nismo 

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Posted 05 June 2009 - 06:46 AM

i'm in the market for a new car and was wondering what you guys think is the best approach in consulting w/ a sales person.
should you act completely ignorant about a particular car of your interest or not? Which would be the better approach in trying to haggle w/ the price and financing?



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Originally Posted by 35oZephyR View Post
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#2 User is offline   mikez 

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Posted 05 June 2009 - 10:13 AM

Do your research before hand, know the car, know the option, know the market price people buy it at.

All the salesman does is help you organize your paper work and gives you the key to test drive, nothing more.

Go into the show room, look at the car, drive it if you want. Tell what option and what you like on your future car, he will start to lay numbers and different lease/buy methods on you, you tell him you dont want to play that game, the market price you had in mind is $xxk, unless he can accept this starting point then you wont waste his or your time, then you start negotiating about options, availability and talk it down from there.

My friend bought an 08 IS350 brand new off the lot 2 months ago for 34.9k, when it was priced at 43k sticker. I used that information to bargain and got my parents to buy a Lexus RX400 hybrid off the lot for 37k when the sticker was 52.9k.

Like I said, know what you want, know what is optional and what is not, know what ppl pay for theirs, and tell the sales no number games. Their job is to get the paper work together, your job is to pay for the car. Don't let them educate you on what is available and what is not, and how this is a better deal, its not, you ask for what you want, if they cant do it, leave.

Some times its hard, but even if the deal is tempting, but not what you had in mind... walk away. Its hard cuz you feel so tempted and afraid of losing the deal when they let you walk, but its what gets people to commit. Just walk away, most of them time they wont let you so you win tongue.gif
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#3 User is offline   G4nismo 

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Posted 05 June 2009 - 10:23 AM

thanks, i'll keep that in mind


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#4 User is offline   V12Juice 

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Posted 05 June 2009 - 10:52 AM

You're going to get raped on your first deal. You'll freeze up when he throws down an offer and says he won't move on the price. What car are you looking into buying? Don't drive up to a BMW lot in a maxima, park it elsewhere and walk up.
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#5 User is offline   mikez 

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Posted 05 June 2009 - 11:29 AM

QUOTE (V12Juice @ Jun 5 2009, 02:52 PM) <{POST_SNAPBACK}>
You're going to get raped on your first deal. You'll freeze up when he throws down an offer and says he won't move on the price. What car are you looking into buying? Don't drive up to a BMW lot in a maxima, park it elsewhere and walk up.


Why would he freeze? Just walk away? And whats wrong with driving into a BMW parking lot with a max? If they dont take you seriously, I will gladly take my business elsewhere.

I drove up to the bmw dealer looking for a car for my parents in my teg and no one acknowledged me, and I came back a week later with my modified Lexus and they swarmed me, I told them straight up I am not interested in doing business with any one of them basically told them unless I request their help, I will pretend they dont exist.
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#6 User is offline   Clix 

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Posted 05 June 2009 - 12:20 PM

Play some hardball if the salesman doesn't like your reasonable offer. If you get somewhere in the ballpark figures like mikez said, and the salesmen doesn't like it, just say bye and start walking. Smart salesman will reconsider.
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#7 User is offline   G4nismo 

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Posted 05 June 2009 - 12:41 PM

QUOTE (V12Juice @ Jun 5 2009, 12:52 PM) <{POST_SNAPBACK}>
You're going to get raped on your first deal. You'll freeze up when he throws down an offer and says he won't move on the price. What car are you looking into buying? Don't drive up to a BMW lot in a maxima, park it elsewhere and walk up.


thanks for the non informative tip

one car in particular i'm looking at is the 2010 hyundai gensis, the 2.0T base manual version.
considering how relatively new and rare manual versions are right now, i managed to find one at my local dealership.
After taxes and everything, they quoted for about $24k. gotta consult w/ my parents about this. and i'll take mikez's tip into consideration.
i'll prob start off lowballin like $20k and try to get somewhere around $22-23


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#8 User is offline   knitoe 

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Posted 05 June 2009 - 01:36 PM

QUOTE (G4nismo @ Jun 5 2009, 03:41 PM) <{POST_SNAPBACK}>
i'll prob start off lowballin like $20k and try to get somewhere around $22-23


Invoice price on the Genesis Coupe 2.0T Base (I'm assuming you are looking at the coupe) is $20,930 with no options. It is a buyer's market, add the the options you want and offer $500 over whatever that invoice price would be. I think that would be a fair offer, lowballin to $20k will probably have the reverse affect of you not being taken seriously.
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#9 User is offline   V12Juice 

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Posted 05 June 2009 - 02:06 PM

You dont have to pay more than $21,000 for a Gen. Coupe. You don't have to buy the car from that lot, you can ask the dealer to grab a gen coupe manual 2.0t from another lot and transfer it. Honestly I wouldn't even be looking at the Genesis, you can pick up a new Evo 10 for 24-25k at South Coast Mitsubishi if you have tier 1 credit.
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#10 User is offline   G4nismo 

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Posted 05 June 2009 - 02:59 PM

QUOTE (V12Juice @ Jun 5 2009, 04:06 PM) <{POST_SNAPBACK}>
You dont have to pay more than $21,000 for a Gen. Coupe. You don't have to buy the car from that lot, you can ask the dealer to grab a gen coupe manual 2.0t from another lot and transfer it. Honestly I wouldn't even be looking at the Genesis, you can pick up a new Evo 10 for 24-25k at South Coast Mitsubishi if you have tier 1 credit.


i don't know where your getting ur figures from but the base essentially start off around $22k, thats not including taxes, registration, tag fee, etc.
and i already did exactly what you mentioned. they didn't have the particular one on the lot so they searched and found one from another dealer, only downside is i would have to cover the transfer fee.

a new evo 10 for 24-25k? thats nearly $10k off the msrp, kinda skeptical about that and plus, i don't live in cali so dunno why you even brought up south coast. plus, the genesis coupe had the lowest net increase on my insurance out of all other potential cars i've chosen.

i will most likely be using this car as my daily commuter. i may do just minor mods if that, but nothing crazy.
and though it may not be exactly based upon the 4b11T platform found in the evo10, the block is sourced from the 4B11 and of course the added turbo.
Other than the rods and pistons, the rest looks decently strong and theres still a lot of potential. ams for example, has been in the works w/ the genesis for a while now


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#11 User is offline   V12Juice 

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Posted 05 June 2009 - 04:06 PM

No one should buy cars at MSRP.
Mitsubishi did not ship the 2009 X to the states, thus dealers are pushing the 08s before the 2010s come. South Coast DELIVERS (probably costs $1000~ to ship) across the states, so in the long run you'd be saving money if you bought from them.
The potential is limited in the 2.0t because of the stupid small turbo. A GT35r on a 2.0t Gen makes 340whp, which can be done on a stock turbo Evo X.
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#12 User is offline   mikez 

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Posted 05 June 2009 - 05:44 PM

Lets not get off topic here, unless you have experience in what you say, then please dont add false information.

Getting the dealer to ship cars involves:

1. your local dealer purchasing the car, or exchanging the car with another that the local dealer has, they either break even, or someone loses money that has to be made up by.... the customer. so you either have to pay more, pay the shipping, or pay the same amount you bargain for, for a car with less options because the invoice will be lower. 99% of the dealers are not owned by the same people, to exchange inventory they sell each other their stock at invoice, so it cost them money depending on how much they can buy it for and how much they can sell it to you for.

2. whether or not you buy cars at msrp or invoice depends on the demand of the car, and the year. if the situation with evo x is indeed that there is no 2009 model, the its extremely possible to get 10k off msrp on new 08 before the 10' hits the show room. that is the case with my parent's 08 rx400 purchase this year... there were no 09 model.

overall its much better to purchase within range of you, or even fly out of state to pick it up, then to ship it. as i wrote in point 1, getting the dealer to transfer cars from another dealership leaves you with less room to negotiate unless they are desperate for a deal
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#13 User is offline   jphase 

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Posted 05 June 2009 - 06:17 PM

check out the gencoupe forums and see what people are paying for theirs. don't be rude to the salesman but be assertive in a nice way. They are human too. good luck and shop around. usually internet sales dept. give cheaper prices even though its the same dealership so try that.

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#14 User is offline   aznfishyfart 

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Posted 06 June 2009 - 02:43 AM

big thing is prepare to walk away if they cannot give u a deal
theres always another car u can get
because if it seems like you HAVE TO HAVE that car they will not budge
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#15 User is offline   cin203 

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Posted 08 June 2009 - 06:31 AM

similar to what most people wrote...definitely know the car, options, the retail price, etc. research, research, research! Also don't just go to one dealership because you may be able to bargin more at another place. If they don't give you the price that you feel you should get it for, then go to another place. Don't listen to their bs about how they cannot lower the price more =P I remember when i went to this one lexus dealership and i kept trying to bargin with the salesperson and he said he can't take a penny off the price. But i kept my options open, went to another dealership in NYC, and got a way better deal! ^__^ hope this helps....good luck !
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#16 User is offline   zantac_2 

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Posted 09 June 2009 - 09:15 AM

i did this recently with a new mazda 3 run out model. called a couple of dealers to find out what sort of prices i'll be getting. went to a dealer which i didn't call and ask them the best price they can give me. while he goes to the manager to discuss prices (probably went to the toilet instead), i called up the dealer which gave me the lowest price over the phone and enquired more to get him to stay on the line. the dude comes back with a price which was a bit higher than what the guy on the phone has given me. i tell the guy i'm on the phone with another dealer with a better price and asked if he could match it which he did. i went back to my phone and talked to the other guy and asked if he could beat my new offer, which he did. i hanged up and told the guy i'm with the new offer (minus a few hundred) i got from the other dealer. i think by now he knows i'm just going to go back and forth so he decided to give me a proper offer which was within what i wanted to pay. to give you an idea, i was able to save around 4k AU (around 2k US) off the RRP.

i probably didn't have to use this much effort to haggle due to the car being a run out model, but its a fun and interesting way of haggling. try it out and see if it works for you. if i have waited a bit longer i probably would have been able to slash off even more.
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#17 User is offline   jphase 

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Posted 10 June 2009 - 07:34 PM

So I can get Hyundai Associate Pricing and this is approx. invoice I would have to pay. so maybe this will help you as to how much you should aim for? good luck! btw.. what color are you planning on getting it in?


2.0T 6-speed manual $20,490.00
2.0T Premium 6-speed $22,561.00
2.0T Track 6-speed $24,861.00
3.8 6-speed $23,000.00
3.8 GT 6-speed $25,275.00
3.8 Track 6-speed $27,095.00

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#18 User is offline   [K]Jae 

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Posted 11 June 2009 - 01:04 AM

These are all pretty good tips.
Since I'm possibly planning to buy a new car at the end of this year, I wasn't sure how to approach the sales personnel.
Thx Mikez for the tips. happy.gif
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#19 User is offline   G4nismo 

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Posted 11 June 2009 - 11:41 AM

QUOTE (jphase @ Jun 10 2009, 09:34 PM) <{POST_SNAPBACK}>
So I can get Hyundai Associate Pricing and this is approx. invoice I would have to pay. so maybe this will help you as to how much you should aim for? good luck! btw.. what color are you planning on getting it in?


2.0T 6-speed manual $20,490.00
2.0T Premium 6-speed $22,561.00
2.0T Track 6-speed $24,861.00
3.8 6-speed $23,000.00
3.8 GT 6-speed $25,275.00
3.8 Track 6-speed $27,095.00


thanks. i found a black 2.0T base manual for $22,970 excluding taxes, title, registration, etc.
but i need to finish demodding my car, part out all the parts, get it back close to OEM as possible before i get a new car.



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