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I Can't Turn Off The Laptop please help me~

#1 daiyahucop

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Posted 11 June 2009 - 07:53 PM

OMG!~
please help me~
i can't turn off or stand by the laptop..
i don't know why..
please sum1 help me..i also can't restart,
i only press the button to off that laptop.
i'm using acer aspire 4715z..
thanx in advanced~

#2 SillyyJenn

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Posted 11 June 2009 - 07:55 PM

happened to me a few times...i unplug the power and take out the battery o.o

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#3 i<3ramen

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Posted 11 June 2009 - 07:59 PM

tried holding down the power button for like 10 seconds? or just unplug like what sillyyjenn said

Always know if the juice is worth the squeeze

#4 daiyahucop

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Posted 11 June 2009 - 08:23 PM

it's still the same...
erm..it's driving me crazy

#5 niknok

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Posted 11 June 2009 - 08:32 PM

run it in safemode then scandisk for errors .. also scan your pc with antivirus & spyware program .. if it still fails do a system restore to a previous date where your pc runs smoothly

#6 steph3n

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Posted 11 June 2009 - 09:07 PM

QUOTE (daiyahucop @ Jun 12 2009, 12:23 AM) <{POST_SNAPBACK}>

it's still the same...
erm..it's driving me crazy

huh you took out the battery and it's still working?
if you did, then that's awesome, you've got unlimited battery life! j/k

#7 Reflow

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Posted 16 June 2009 - 01:55 PM

it's prolly a program that hanged and your system cant close it because it's too slow or smth like this. or prolly a virus. download avg antivirus. go into safemode (f8 when boot, scan your computer then restart)

#8 NPB-XK

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Posted 18 June 2009 - 12:12 PM

Not every anti-virus would do the job perfectly. Humans ourselves could, if we know what to exactly do. Anti-malware tools are there to ease our tasks though.

Get:
http://download.cnet.com/Malwarebytes-Anti...4-10804572.html

Install, update it and then quick scan.
I don't need the log.

By then, get:
http://download.cnet.com/Trend-Micro-Hijac...4-10227353.html
Scan it with log file and copy paste - send it to me.
I'll have a look at what could be wrong.

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