Source Music Fined 3 Million Won By PIPC For Accidentally Leaking Fans’ Personal Information
Source Music has been ordered to pay a fine of 3 million won (approximately $2,438) by South Korea’s Personal Information Protection Commission (PIPC).
Last year, after GFRIEND’s sudden disbandment, Source Music used a Google questionnaire in the process of refunding fan club membership fees. However, due to the questionnaire’s privacy settings being accidentally set to public, the personal information of 22 fans who filled out the questionnaire was leaked.
On April 13, the Personal Information Protection Commission fined Source Music 3 million won for this violation of the Personal Information Protection Act.
Back in June of last year, Source Music apologized for the leak in a statement addressing various issues with the refund process, stating, “As we consign some of our personal information handling process to the platform as part of our membership management, Source Music is obligated to exercise strict management and oversight but failed to do so. We apologize for this negligence. In response to this incident, the error was corrected immediately after it was discovered and a report was filed with the Personal Information Protection Commission.”