Cookies Policy

Last Updated May 10, 2018

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Viki, Inc. is part of the Rakuten Group, which includes the affiliates and subsidiaries of our parent company Rakuten, Inc., based in Tokyo, Japan. More information about Rakuten is available at (“Viki”, “We”, “Our” and/or “Us”).

This Cookies Policy describes what cookies are used on the domains operated by Viki, Inc. such as and other sites that link to this Cookies Policy (the “Sites“), why they are used and how you can control their use.

Please read this Cookies Policy carefully. By using Viki, you agree to this Cookies Policy, Our Privacy Policy and Our Terms of Use.

  1. WHAT ARE COOKIES?Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors. Cookies are used to recognise visitors, enhance your user experience, personalise users’ experience if you return to the Sites, deliver and tailor marketing and advertising, and generally to improve the Sites and the services provided.
  2. WHAT TYPES OF COOKIES DOES VIKI USE?Strictly necessary cookies:

    Our website uses first party cookies (i.e. cookies set directly by us to your device) that are strictly necessary. These are essential cookies that let you move around the website and use its features, such as accessing secure areas of the website. Without these cookies, certain services you have asked for cannot be provided. You cannot object to these cookies as otherwise the service cannot be provided.

    Cookies to improve your user experience:

    Our Sites use first party cookies as well as cookies served by third parties on Our behalf and can be used to recognise your computer or mobile device when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes. Some of the cookies the Sites use only remain on your device while your browser is open (these cookies are known as ‘session cookies’), while others remain for longer periods (these are known as ‘permanent cookies’).

  3. HOW IS VIKI USING COOKIES?The table below describes what cookies are used for on Our Sites. The cookies that We use may change from time to time as Our Sites evolve; However, they generally fall into the below categories of use:
    Category of Use Description
    Authentication We use cookies to verify your account and personalize your experience (e.g. these cookies can help Us keep you logged in as you navigate between Site pages).
    Security We use cookies to enable our security features and to help Us detect activities that violate our policies (e.g. these cookies can help Us prevent spam).
    Site Preferences, Features and Provision of Services We use cookies to provide you with the features and intended user experience of the Sites (e.g. these cookies can help Us with user language preferences, video watch markers, video player setting and preferences, and payment).
    Advertising and Remarketing We and our advertising partners may collect information using cookies to help make the advertising you see on the Sites and elsewhere on the internet more relevant to you, and to measure the effectiveness of the advertising on the Sites (e.g. these cookies can help Us and our advertising partners show you useful and relevant ads more effectively).
    Social Media We use cookies that are set by a range of social media services that We have added to Our Sites to enable you to share Our content with your friends and networks. They are capable of tracking your browser across other sites. This may impact the content and messages you see on other websites you visit (e.g. these cookies can help the social media services up a profile of your interests).
    Performance, Analytics and Research We use cookies to collect information on how the Sites are used and to report on the Sites usage statistics for the improvement of Our services (e.g. these cookies can help Us count visits, page views, traffic sources, and better understand how you and other users use Our Sites, and identify features that could be improved).
  4. DOES VIKI RESPOND TO ’DO NOT TRACK SIGNALS’? Viki does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
  5. WHAT TO DO IF YOU DO NOT WANT COOKIES TO BE SET OR WANT THEM TO BE REMOVED?If you do not want the Sites to collect information through the use of cookies, you can set your web browser to reject cookies from the Sites. Each browser is different, so you should check your browser or device’s “Help” menu to learn how to change your cookie preferences.

    You may also disable analytics for mobile applications from the settings screen on your mobile device. In addition, you can manage and delete cookies placed by internet based advertising companies through Digital Advertising Alliance in the US, or All About Cookies or Your Online Choices in the EU. In addition, you can change your device settings, on your iPhone, iPad or Android, to control whether you see online internet based ads.

    You should note that if you reject or block cookies from the Sites, the Sites may not function as intended. For example, We may not be able to store your preferences or login information or customize the content to your viewing habits.

  6. CHANGES TO THIS COOKIES POLICYFrom time to time, We may update this Cookie Policy in order to reflect changes, such as changes to the cookies We use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about Our use of cookies and related technologies.

    The effective date at the top of this Cookie Policy indicates when it was last updated.

  7. CONTACT USIf you still have questions or concerns regarding this Cookies Policy, please feel free to send Us an email to; you can also reach Us by physical mail at the following address:

    Viki, Inc.
    Attention: Legal
    800 Concar Drive, Suite 175,
    San Mateo,
    California 94402, USA.

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