YES24 Apologizes To Lee Jong Suk, Clarifies Tax Evasion Allegations And Visa Issues

YES24 has addressed actor Lee Jong Suk’s delayed departure from Jakarta, Indonesia.

On November 6, YES24 issued an official statement on Lee Jong Suk’s detainment in the airport earlier this week after his fan meeting in Jakarta.

The actor previously shared on Instagram that his and his staff’s passports had been taken away and was denied departure from Indonesia, when they were supposed to return to South Korea on November 4. Lee Jong Suk deleted his Instagram post after a report was released on the matter. He finally returned to South Korea on November 6. According to his agency, Lee Jong Suk was able to safely return home thanks to help from the Indonesian embassy.

Lee Jong Suk’s agency also announced their stance on the situation through a statement confirming the actor’s departure from Indonesia and their plans to take legal action. Events agency Yumemoto, who took part in organizing Lee Jong Suk’s fan meeting in Jakarta, also released a statement apologizing and stating that they will be taking full responsibility for the incident.

YES24’s Indonesian branch was the promoter for Lee Jong Suk’s fan meeting. They conveyed their sincere apologies to Lee Jong Suk, the staff who worked at the event, and any person affected by this matter.

YES24’s full statement is as follows:

“This is YES24’s official stance on the incident with actor Lee Jong Suk’s Indonesian fan meeting.

“YES24 sincerely apologizes to actor Lee Jong Suk, the staff involved, and any person affected by the incident that occurred in relation to Lee Jong Suk’s fan meeting that took place in Jakarta through our local branch, YES24 Indonesia.

“The visa consulting agent had reported to YES24 Indonesia that there were internal problems with the issuance of performance visas, so the event couldn’t take place. However, they then later stated that these issues had been resolved and there were no further problems with the visas. YES24 Indonesia trusted the agent and continued on with the fan meeting as planned.

“It was only after Lee Jong Suk’s and his staff had already arrived in Jakarta that we found out that they were issued tourist visas and not performance visas. We were in the process of requesting that the local agent resolve this issue. However, the fan meeting took place even though the visas were not correctly issued. We were informed about the visa problem after the event through the local immigration office, but believed we would be able to resolve it after the fact so we did not properly share the truth with Lee Jong Suk’s team. We are apologetic about the huge inconvenience Lee Jong Suk and his team experienced as their departure was delayed by a day in the process of resolving the issue.

“The reports released earlier regarding YES24 and taxes are not true. We apologize for causing a misunderstanding with Lee Jong Suk’s side by poorly delivering facts in the course of the business.

“YES24 personally visited and apologized to Lee Jong Suk’s agency and team. We also plan to resolve the issue of compensation through discussion with Lee Jong Suk’s side.

“We apologize again for worrying many people.”

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